Privacy Policy for Compass Confections

Compass Confections ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services. We value the trust you place in us when sharing your personal information.

Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information You Provide: This includes your name, shipping address, billing address, email address, phone number, and payment information when you place an order for our artisan candies, custom candy orders, or sugar sculptures. It also includes any details you provide when contacting us with inquiries or requests.
• Transaction Data: Information related to your purchases, such as products bought, date and time of transactions, and order history.
• Usage Data: Information about how you access and use our site, including your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the collected data for various purposes, including:

• To process and fulfill your orders for artisan candies, custom creations, and other sweets.
• To manage and maintain your account with us.
• To provide customer support and respond to your inquiries.
• To improve and personalize your experience on our online platform, showcasing unique candy creations.
• To monitor the usage of our service and identify potential issues.
• To detect, prevent, and address technical issues or fraudulent activities.
• To send you updates about your order status and relevant promotional offers, if you have opted in.

Disclosure of Your Information

We may disclose your personal information in the following situations:

• Service Providers: We may share your information with third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, and website hosting. These providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: To protect and defend the rights or property of Compass Confections.

Security of Your Information

The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal data when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To make a request, please contact us using the details below. We may ask you to verify your identity before responding to such requests.

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By mail: Compass Confections, 642 Elton Street, New York, New York, 11208, US
• By phone: +13052038456